Alfaro C

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Verified Reviewer

This company DOES NOT honor their refund policy & the product quality is substandard.

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Norassj - This company DOES NOT honor their refund policy & the product quality is substandard.
Updated by user Jul 21, 2022

Still waiting on refund.

Original review Jul 21, 2022
I've ordered two items previously, and just returned home from vacation. The contents have been delivered while I was away, to my surprise, not only are the merchandise displayed is smaller than expected, but one of the flowers arrived broken & the piece that had been broken off is not even inside the wrapped paper and plastic it was shipped in. When I requested a refund from their customer service dept., they not only tried to low ball me, but wanted me to pay for the return of the broken item...and Im still waiting for my refund.
View full review
Loss:
$6
Cons:
  • Misleading products and they do not honor their return policy

Preferred solution: Full refund

User's recommendation: Beware of this company. They are fraud.

Debbie D Alk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer

Spent $72 on a flower and it was cheap & falling apart

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Norassj - Spent $72 on a flower and it was cheap & falling apart
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Norassj - Spent $72 on a flower and it was cheap & falling apart - Image 3
Updated by user Jun 04, 2022

they won't provide me with the return address, they keep offering me penny's compared to what I paid for a refund

Original review Jun 03, 2022
I should have researched this company before buying from them. Don't waste your money. What I received didn't look anything like the picture. It was cheap and falling apart. When I emailed them for the return address they offered me 5% back on my purchase. They claimed it would take more time and money then what I spent.D
View full review
Loss:
$72

Preferred solution: Full refund

Featured
Kerrie S Jkx

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Verified Buyer
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Verified Reviewer

Total Scam

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Norassj - Total Scam
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Bought what I thought was a beautiful light tartan garland for $200 and received something from a dollar store, total garbage. After google imaging the image I ordered I found it's actually from Hammecher Schlemmer. Company said they will give me $20 back. Handed it over to my credit card company to dispute.
View full review
Loss:
$200

Preferred solution: Full refund

User's recommendation: do not buy

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Scam!! Product sent is not what is advertised. Cheap and made poorly!!!!

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Norassj - Scam!! Product sent is not what is advertised. Cheap and made poorly!!!!
Norassj - Scam!! Product sent is not what is advertised. Cheap and made poorly!!!! - Image 2
Norassj - Scam!! Product sent is not what is advertised. Cheap and made poorly!!!! - Image 3
Norassj - Scam!! Product sent is not what is advertised. Cheap and made poorly!!!! - Image 4
Norassj - Scam!! Product sent is not what is advertised. Cheap and made poorly!!!! - Image 5
Wreath paid for ( advertised) was not what was sent. A cheap plastic wreath not worth $3 was sent. In addition, it took a while for it to be delivered. No care was taken to make this wreath and it came in a a plastic bag all mash together. I wouldnt even use this wreath if it was given to me for free
View full review
Cons:
  • False advertising
  • Cheap products

User's recommendation: Don’t buy anything from this company

Anonymous
map-marker Moundsville, West Virginia

Deceptive Advertising

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Norassj - Deceptive Advertising
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Their ad is deceptive. The wreath I purchased was pictured at 43 inches. What I received was a junk plastic wreath not even 14 inches. Made of cheap hard plastic that is worthless. I requested a refund & they offered 5% which is $2.50. I paid $50.
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User's recommendation: Stay far away from this company.

Eleanor J Hmi

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Verified Reviewer

Very disappointed in the product for the money paid.

It appears this company is a complete "con" marketing concern. I could have purchased a better item in a dollar store! They make things look very good on the website, but in reality you get a really dismal product. It only takes one time to fool me - I will be on the lookout in the future.
View full review

Preferred solution: Full refund

User's recommendation: DO NOT purchase from this company! NO customer service or satisfaction.

Resolved
Adriana Knz

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Verified Reviewer

Resolved: SCAMM

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Updated by user Nov 20, 2021

It wasn’t resolved this is all a SCAM.

Original review Nov 20, 2021
Ordered a large Halloween wreath of Pennywise for the front door and got a small fabric cushion printed with the picture of the wreath. I paid $51.98 for a printed piece of fabric. Stay away, this website is a fraud, a scam. Don't let their nice website and pictures of the products fool you. You won't get what you paid for. Narossj.com is a company from Hong Kong, there is no telephone number, no owner's name, only a service e-mail and on the PayPal statement the seller appears as *BINGO 402935**** 00000 HK
View full review
Loss:
$52
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: NORASSJ.COM IS A SCAMM

Amy P Fgx
map-marker Chicago, Illinois

Horrible Scam

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Norassj - Horrible Scam
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Original review Dec 18, 2021
This website is such a scam. I ordered a 24 inch Pennywise wreath in early October for Halloween. There were massive shipping delays and it was virtually impossible to contact customer service or get any response from them via the provided email. When it finally arrived (12/15) it was not even a wreath! It was a small 6 silk pillow with an attached elastic hanging loop and a screen printed photo of the wreath on it! I have been trying to contact them for a refund, to no avail thus far. If it wasnt so expensive Id be laughing at how ridiculous this pillow is. Photos of original website posting and actual delivered product.
View full review
Loss:
$45

Preferred solution: Full refund

User's recommendation: Do not purchase!

Anonymous

Bad Bad

Please people Dont EVER it Anything from this Website. Scam Scam Scam & someone should do something about these people Scammers customers.
View full review
Loss:
$125

Preferred solution: Full refund

User's recommendation: Please Don’t buy Anything

Madeline D Okz

The worst company to deal with!

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I ordered some wreaths, etc. on 12/28/21, didnt receive until 1/21/22.

The worst quality of merchandise I have ever seen. Wanted to return, a nightmare in itself altogether. Sent them an email, went back & forth for at least 10 emails. Were giving me a hard time about returning.

I kept asking for the address to send back. They tried to negotiate, wanted to give me 10% of my bill which would have give me $20.00 back! Lol! Told them it was a joke!

When they finally gave me the address to return, i sent back to China! Well the pkg came back to me w/some kinda msg about not deliverable. Emailed them to let them know and no one answered! Sent 3 emails and still no answer!

In the meantime I contacted Amex and put it in dispute. Also contacted PayPal who was no help at all either.

BEWARE!

Do not buy anything from them!! Useless losers!!!

View full review
Loss:
$200
Cons:
  • Bad customer service
  • Cheap products

Preferred solution: Full refund

User's recommendation: DO NOT BUY ANYTHING FROM THESE PEOPLE!!!!!!!!

Anonymous
map-marker Moundsville, West Virginia

Not what the advertised

The Farmhouse Colorful Cottage Wreath I ordered was nothing like their ad depicted. The picture shows a wreath with a tape measure showing 43 inch. The wreath is barley 18 inches and make of poor grade plastic. Worthless junk
View full review

User's recommendation: Stay far away from this company. You’d be better off goi g to Dollar General & spend $10 on some plastics flowers & make you own wreath.

William J Dav

Bait and switch

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DO NOT PURCHASE FROM THESE PEOPLE. Everything may be okay, but you are buying at your own risk. They sent wreath and swags that look nothing like the pictures in their advertisement. Once I wanted to return, they started talking about all the incoming and outgoing shipping costs being more than the product. (Almost 200 dollars). What was I thinking buying from an unknown. Buyer beware.
View full review
Loss:
$180

Preferred solution: Full refund

User's recommendation: Do not buy from them

Gina C Mrk
map-marker Buckeye, Arizona

Took my money

Original review Feb 16, 2022
Ordered a wreath for Christmas after I placed order I realized it was coming from Hong Kong, so I canceled order no more than 5 mins later. (Nothing against that, it was just not going to get here on time) Got an email a couple weeks later saying only 80% can get refunded. Never got product nor Refund. And I still cant get a hold of anyone. My review has No stars because company doesnt deserve any
View full review
Loss:
$80
Cons:
  • Horrible company

Preferred solution: Full refund

User's recommendation: Do not waist your time or money

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Anonymous

Unhappy with product

I ordered a Valentine's wreath which was so adorable and cheery looking. It took forever to receive and never received it in time to hang for Valentine's day. I had to 2x ask when I might receive the wreath. Upon receiving it I was utterly disappointed. The wreath was a significantly inferior wreath from the beautiful wreath on the site.
View full review

User's recommendation: Do not order from this website. The quality is lacking by a large margin.

Anonymous
map-marker Westwood, New Jersey

This company will take your money beware!!!

I purchased holiday items which came late and smelled like mold. The company will only off you 10% back or ship this stuff to China. It is a total rip off and this site should be taken down!!!
View full review

User's recommendation: Beware!!!!!

Anonymous

Don't buy from this company

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Didn't receive what I ordered received a total different wreath didn't ordered and it was worth 5.00 when I paid 59.98 usa This is a bait and switch company and should be banned from selling in the USA. They said they were going to give me a credit back but that never happened. It is a scam operation and people need to know not to buy from this company. Stay in Hong Kong stay out of the USA
View full review
Loss:
$60
Cons:
  • Bad company

Preferred solution: Full refund

User's recommendation: Don't buy from this company it's a scam.

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